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Terms Of Sale

These Terms of Sale govern your purchase of products and services from Roadfetch. By making a purchase, you agree to be bound by these Terms, as well as our Privacy Policy and Terms of Service. Please read these Terms carefully before completing your purchase

  • Acceptance of Terms

    By placing an order through our website, you confirm that you have read, understood, and agree to these Terms. If you do not agree with these Terms, do not place an order. These Terms are subject to change at any time, and it is your responsibility to review them before each purchase.

  • Roadfetch Products

    All Roadfetch Products may only be returned or exchanged if they are in their original, undamaged, and unmarked condition after passing inspection at Roadfetch's offsite facility. Depending on your original form of tender, a check, wire transfer, or refund to your debit/credit card will be issued within 10 business days, provided the returned item is in its original condition.

  • Additional Roadfetch Product Terms

    The purchase and use of Roadfetch products are subject to additional terms of service found at{" "} https://roadfetch.com/legal/terms-of-service {" "}Making unauthorized modifications to Roadfetch-sold products violates software license agreements.

  • Pricing and Price Reductions/Corrections

    Roadfetch reserves the right to change prices for products displayed at/on the Roadfetch Store at any time and to correct pricing errors that may inadvertently occur. In the event you have been charged more than the posted price for a product in a Roadfetch Retail Store, please see a Manager for a refund of the overcharge.

    Should Roadfetch reduce its price on any Roadfetch-branded product within 14 calendar days from the date you receive your product, feel free to visit a Roadfetch Retail Store or contact the Roadfetch Contact Center at +1 (302) 250 4697 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit, you must contact Roadfetch within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday.

    Price protection is only available for up to 10 units of a particular product. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection.

    The prices shown are in EUROS. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees

  • Order Acceptance/Confirmation

    Roadfetch may, in its sole discretion, refuse or cancel any order and limit order quantity. Roadfetch may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or Call Center order, we’ll provide you with an email order confirmation. However, your receipt of order confirmation does not signify Roadfetch's acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Roadfetch Store reserves the right to accept or decline your order at any time after receiving it for any reason. If Roadfetch cancels an order after you have already been billed, Roadfetch will refund the billed amount.

  • Shipping & Delivery

    Since the actual delivery of your order can be impacted by many events beyond Roadfetch's control once it leaves our facilities, Roadfetch cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

    As Roadfetch takes care of the dispatch of the products you purchase on the Roadfetch Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). The title of the product(s) shall be passed to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact Roadfetch to resolve them.

  • Force Majeure

    We shall not be liable for any failure to perform our obligations under these Terms if such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, war, civil unrest, labor disputes, natural disasters, or disruptions in supply chains.

  • In-Store Pickup and Return

    Roadfetch offers in-store pickup for many of the items available in the Online Store. However, certain products and payment methods may not qualify for in-store pickup. Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. Roadfetch will notify you when your order is ready and the date by which you need to pick up your items. We’ll also send you a reminder or two, just in case it slips your mind. If you don’t pick up your order, Roadfetch may cancel it. Please click here for complete details about in-store pickup.

  • Pickup Contact

    If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government-issued photo ID and order number for pickup. Roadfetch is not responsible for actions taken by the third party once your item(s) have been picked up.

  • Consumers Only

    The Roadfetch Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.

  • Product Availability and Limitations

    Given some of our products’ popularity and/or supply constraints, Roadfetch may have to limit the number of products available for purchase. Trust us; we’re building them as fast as we can. Roadfetch reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Roadfetch confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Roadfetch will cancel the order and refund your purchase price in full.

  • Gift Cards

    If you are the lucky recipient of a Roadfetch Gift Voucher, congratulations! To redeem it, simply visit Roadfetch.com and apply the gift card voucher during the checkout process. Alternatively, you can contact us at care@roadfetch.com to learn more about how and when the voucher can be used. Please note that our gift vouchers and gift cards are only applicable on Roadfetch.com and cannot be used on other platforms.

    If you’re buying a Roadfetch Gift Voucher for someone else, please ensure that you enter their email address correctly. Unfortunately, we won’t be able to assist if the voucher is sent to the wrong email address and redeemed by someone else. To avoid such a situation, please double-check the email address before purchasing the voucher.

    Our emails might end up in the spam or junk folder due to spam filters. Therefore, if the gift recipient hasn’t thanked you for your generous gift, it’s worth reminding them to check their spam or junk folder. There might be something wonderful waiting for them!

    Please note that our gift vouchers expire five years from the date of receipt, and Roadfetch reserves the right to cancel any gift vouchers suspected of fraud or misuse at our discretion.

  • Privacy and Data Protection

    We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, explains how we collect, use, and share your information. By using our website ,you consent to the practices described in the Privacy Policy.

  • Entire Agreement

    These Terms of Sale and any policies or operating rules posted by us on this site or in respect to sale constitutes the entire agreement between you and Roadfetch regarding your use of the website and supersedes all prior and contemporaneous written or oral agreements between you and Roadfetch. Any ambiguities in the interpretation of these Terms of Sale shall not be construed against the drafting party. You may be subject to additional terms and conditions that apply when you use or purchase other Roadfetch products, which Roadfetch will provide to you at the time of such use or purchase.

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