Customers can cancel their order under the following conditions:

• Before Order Processing: Orders can be canceled anytime before they are processed for shipment.

Certain types of orders may not be eligible for cancellation, including but not limited to:

• Products marked as "Final Sale.
• Orders already shipped.

Customers can cancel their order through the following methods:

• Online: Log in to your account on our Website, navigate to "My Orders," and select "Cancel" next to the relevant order.
• Customer Support: Contact our Customer Support team via email or phone, providing your order number and cancellation request.

• Orders Canceled Before Processing: A full refund will be issued to the original payment method within 7-14 business days.
• Orders Canceled After Processing: If the order has been processed but not shipped, a partial refund may apply, deducting any costs incurred.
• Refunds for Payment Methods: Refunds will be processed according to the original payment method used. In case of Cash on Delivery, refunds will be processed via bank transfer or store credit.

If a cancellation request is made after the order has shipped:

• The customer may refuse delivery. However, shipping fees and return shipping fees will be deducted from the refund.
• The order may be subject to our Return Policy.

We reserve the right to cancel orders under the following circumstances:

• Product out of stock.
• Pricing errors.
• Fraudulent or suspicious transactions. In such cases, a full refund will be issued to the customer.

We reserve the right to amend this Cancellation Policy at any time. Any changes will be posted on this page with a revision date. Customers are encouraged to review the policy periodically.

For any questions regarding this Cancellation Policy, please contact our Customer Support team:

• Email: care@roadfetch.com.